Chadwick Martin Bailey combines business expertise, research acumen and a problem solving mentality to provide market research and consulting services that help the most successful companies and best known brands in the world build and strengthen their customer relationships, positions, identify opportunities and overcome challenges.
Our dedicated practice areas specializing in retail, travel, financial services, healthcare, ecommerce, insurance and technology verticals help our clients solve their biggest business challenges and increase their overall success, in four primary areas:
Customer Experience and Loyalty: Helping companies develop programs and deliver experiences that drive increased satisfaction, loyalty, spending, and word of mouth
Brand and Communications: Helping companies develop, track, communicate, and deliver unique value through online and offline communications and experiences
Segmentation and Market Development: Helping companies understand customer needs and identify which areas present the biggest (or smallest) opportunity for growth
Product and Service Development: Helping companies develop products and services that more effectively and profitably meet customer needs and goals